The Candidate Search

Okay you’ve created your ideal candidate profile, so you know exactly the kind of person you are looking for. To many that is half the battle since it is so much easier to search for someone when you know what they should look like. When you know the qualifications you are looking for both tangible […]

The Perfect Candidate

Continuing our series on finding and hiring the best people for today and for the future of the company, today we’re going to talk about the ideal candidate for the position you are trying to fill. Just like in sales where we develop the ideal customer profile, the same thing applies for the ideal candidate. […]

Hiring The Right People

According to my talks with companies all around the country the biggest problem facing us today is that of getting the right people and in some cases any people to come to work for us. The fact is though, that up until about five years ago we did not spend much time focusing on the […]

Planning For A Great 2023

Here we are again. Yes, it’s that time of the year. It’s time to start getting ready for 2023.  If your company has been doing great this year, then this is an opportunity to review what worked, why you have been succeeding in 2022 and build on that, do more of the same and maybe […]

It’s Just Not Common Sense

I’ve been reading a slew of customer service books lately which is always something I enjoy. Since starting in this business eons ago I have spent a lot of time thinking how we could do things better. Actually, I spend a lot of time thinking about how everything could be better, not just service but […]