Every company loves to talk about teamwork. They slap the word on posters, paint it on walls, and preach it in meetings. They say things like “We win together” and “There’s no ‘I’ in team.” But then, when it comes time to hand out bonuses, promotions, or praise—they reward individual numbers, not collective effort. And […]
Fire Your Favorite Customers — They’re Holding You Back
Let’s start with something nobody wants to say out loud: some of your “best” customers are your worst problem. You know the ones I’m talking about — the ones who have been with you forever, who “supported you from the beginning,” who “know how you work,” and who, if you’re honest, treat you like an […]
Stop Hiring for Experience — Hire for Hunger
Every company says they want “the best people.” They build job descriptions like shopping lists — five years of this, ten years of that, proficiency in these tools, prior experience in that market. Then they sit back and wait for someone who checks all the boxes. When they finally find that person, they celebrate — […]
Culture Will Eat Your Strategy for Breakfast
Peter Drucker is credited with the line, “Culture eats strategy for breakfast.” And after fifty years in this business, I can tell you—he wasn’t exaggerating. You can have the best plans, the slickest PowerPoint decks, the fanciest consultants, and the most ambitious revenue targets in the world. But if your culture is toxic? Forget it. […]
Stop Playing Small — Act Like a Giant
When you walk into a room, what do people see? Do they see a company that belongs, or one that’s apologizing for showing up? Do they feel like they’re dealing with a player, or with someone tagging along, hoping to be noticed? I’ve been around this industry long enough to tell you one thing with […]