A book recommendation from Dan Beaulieu Leading with Cultural Intelligence: The Real Secret to Success second edition By: David Livermore Copyright 2015 Amacom Price $26.95 Pages: 255 with Index A passageway to Global Leadership Let’s get right to it. Cultural Intelligence CQ is a measurement of your ability based on knowledge and experience to lead […]
Book Recommendation – EVERGREEN: Cultivate the Enduring Customer Loyalty That Keeps Your Business Thriving
A book recommendation from Dan Beaulieu: EVERGREEN: Cultivate the Enduring Customer Loyalty That Keeps Your Business Thriving By Noah Fleming Copyright 2015Amacom Price $26.00 Pages: 272 with Index Customer retention for the 21st century Maybe I like this book because I agree so wholeheartedly with the author. In fact one of the selling points of […]
Feds Cracking Down On Iran Embargo Violators
Author’s note: while this is a column I wrote almost two years ago, this problem hasn’t gone away. Feds Cracking Down On Iran Embargo Violators PCB exporter involved A good friend of mine knowing that I am such a strong advocate of ITAR sent me an article that appeared in the September 23 issue of […]
Catching up with Winonics’ Mark Eazell
I have always thought of Winonics as one of the hidden gems of the North American PCB industry. Their well-equipped and well-laid-out facility in Brea, California is one of the more impressive looking PCB facilities in North America today. Winonics is one of three PCB companies owned by JR Controls, the other two being Cosmotronic […]
Book Recommendation – Driven By Difference: How Great Companies Fuel Innovation through Diversity
A book recommendation from Dan Beaulieu: Driven By Difference: How Great Companies Fuel Innovation through Diversity By David Livermore Copyright 2016 Amacom Books Price: $27.95: 276 pages with appendix and index This book makes sense Diversity is a key to innovation in fact I strongly believe as many other well-minded people that diversity has always […]
Catching up with…Tom Kastner
When is the right time to sell your board house? Who is going to buy it? What is a buyer looking for in a PCB fabrication business? These are questions I hear all the time particularly in the past few months as many owners are reaching an age when they are thinking about retirement. So […]
Book Recommendation – Delight Your Customers: 7 Simple Ways to Raise Your Customer Service from Ordinary to Extraordinary
A book recommendation from Dan Beaulieu: Delight Your Customers: 7 Simple Ways to Raise Your Customer Service from Ordinary to Extraordinary By Steve Curtin Copyright 2013Amacom Price $17.95 Pages: 196 with Index A Great read for Customer Care Okay so I’m a sucker for books about customer service. I look for and read them every […]
How to Compete with the Chinese…Don’t
Just do what they can’t do instead While talking to a friend of mine the other day our talk turned to how American Printed Circuit Board shops can compete against the Chinese and other Asian board fabricators. After an extended exchange he turned to me and said. “It’s very simple Dan, the best way to […]
TAA has $75K waiting for you
You’ve got to take a risk The great Hockey star Wayne Gretzky once famously said, “I never scored on a shot I didn’t take” and of course nothing has ever been truer. The greatest hitters in baseball fail over 60% of the time. Golfers who do not go for it, do not take a stab […]
Book Recommendation – Creativity and Problem Solving
A book recommendation from Dan Beaulieu: Creativity and Problem Solving From the Brian Tracy Success Library By: Brian Tracy Copyright 2014Amacom Price $9.95 Pages: 112 with Index We are all geniuses according to Brian Tracy, with the proper training we can all come up with new and exciting ideas to improve our companies and our […]