Marketing Your Rep Firm

Who are you and what are you doing here? If you want to stand out as a rep company, you have to get your name out there. And that means getting involved in some good old marketing and branding. The good news, is that there are practically no rep companies paying any attention to marketing […]

Book Recommendation – EVERGREEN: Cultivate the Enduring Customer Loyalty That Keeps Your Business Thriving

A book recommendation from Dan Beaulieu: EVERGREEN: Cultivate the Enduring Customer Loyalty That Keeps Your Business Thriving By Noah Fleming Copyright 2015Amacom Price $26.00 Pages: 272 with Index Customer retention for the 21st century Maybe I like this book because I agree so wholeheartedly with the author. In fact one of the selling points of […]

Book Recommendation – Delight Your Customers: 7 Simple Ways to Raise Your Customer Service from Ordinary to Extraordinary

A book recommendation from Dan Beaulieu: Delight Your Customers: 7 Simple Ways to Raise Your Customer Service from Ordinary to Extraordinary By Steve Curtin Copyright 2013Amacom Price $17.95 Pages: 196 with Index A Great read for Customer Care Okay so I’m a sucker for books about customer service. I look for and read them every […]

Book Recommendation – Disruptive Marketing: What Growth Hackers, Data Punks, and Other Hybrid Thinkers Can teach us about Navigating the New Normal?

A book recommendation from Dan Beaulieu: Disruptive Marketing: What Growth Hackers, Data Punks, and Other Hybrid Thinkers Can teach us about Navigating the New Normal? Geoffrey Colon Copyright December 2016 Amacom Price $24.95 Pages: 234 with Index This is one Gem of a book There is no doubt that this is one of the most […]