Book Recommendation: Listen Up or Lose out: How to Avoid Miscommunication, Improve Relationships, and Get More Done Faster

Book Recommendation From: Dan Beaulieu 6/7/18 Listen Up or Lose out: How to Avoid Miscommunication, Improve Relationships, and Get More Done Faster. By Robert Bolton and Dorothy Grover Bolton Copyright 2018 Amacon Price $ 19.95 Pages: 268 with index I love books about the virtue of listening! There can never be enough books about the […]

Book Recommendation: Customer Service Training 101 Third Edition: Quick and Easy Techniques that Get Results

Book Recommendation From: Dan Beaulieu 6/7/18 Customer Service Training 101 Third Edition: Quick and Easy Techniques that Get Results By Renee Evenson Copyright 2018 Amacon Price $ 24.95 Pages: 228 with index An updated version of a timeless handbook When you get right down to it, it’s always about people and guess what? Customers are […]

Book Recommendation: Becoming Facebook: The 10 Challenges that Defined the Company that’s Disrupting the World

Book Recommendation From: Dan Beaulieu 6/9/18 Becoming Facebook: The 10 Challenges that Defined the Company that’s Disrupting the World By Mike Hoefflinger Copyright 2018 Amacon Price $ 24.95 Pages: 244 with index Great insight into one of the world’s most influential companies Everything you wanted to know about Facebook and we’re afraid to ask…well almost […]

Listen Up Or Lose Out

Listen up or lose out, is not only the title of this column, its not only the title of a great new book I just came across, but it’s also the best advice that you can give anyone no matter what their field of business is. And, of course it is especially cogent advice for […]

Book Recommendation – Find the Fire: Ignite Your Inspiration and Make Work Exciting Again

A book recommendation from Dan Beaulieu Find the Fire: Ignite Your Inspiration and Make Work Exciting Again By Scott Mautz Copyright 2017Amacom Price $24.95 Pages: 246 with Index An unbelievably entertaining read This is a fabulous book for when you get those blahs! You know what I’m talking about, those times when you just cannot get […]